September 15: Yashesh Sawalkar, founder and managing director of Commqui Technologies Private Limited, is on a mission to transform the way Business Process Outsourcing (BPO) is done in India. Sawalkar has announced taking onboard more than 250 young talents to lead the BPO revolution and customer interaction services.
Established in 2020, Commqui Technologies, which is ISO 27001 and ISO 9001 certified as per the BPO standards, has its presence in the insurance, real estate, BFSI, and Wellness and fitness sectors. The company offers end-to-end solutions for all business needs; experienced professionals always believe in value creation for clients and the best client support.
“We aim to become India’s leading BPO service provider with the best IT and digital infrastructure to partner in our client’s success,” said Sawalkar. “We are hiring more than 250 young talents to lead the BPO revolution in India. Commqui was started to provide customised service to clients exceeding their expectations by focusing on continuous improvement, process streamlining, and a consultative approach to outsourcing.”
Commqui has a state-of-the-art data strategy and planning. The company procures city-wise data as per the client’s requirement; data is filtered as per TRAI guidelines and sent for uploading. Only callable data is uploaded and then assigned as per skill set and city-wise. Data analysis is based on MIS reports as per the client’s format with micromanagement at all levels.
In 2022, Commqui started a cloud dialer for Work From Home (WFH), IVR development services, implantation of Omni channel platform, and started a new facility with 1,500 seats and international business with US-based clients.
Under the dynamic leadership of Yashesh Sawalkar, Commqui has a professional staff of more than 200 people and has generated more than 1 lakh leads since its establishment with the support of more than 25 domestic partners.
“We are the fastest growing BPO in India using high-end technology for customer interaction services. Soon, we are coming up with AI and chatbots to transform the way BPO services are operated in India,” said Sawalkar.
For more information visit: https://commqui.com/
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